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    STUDIA OECONOMICA - Issue no. 2 / 2005  
         
  Article:   CHALLENGES IN IMPLEMENTING INFORMATION TECHNOLOGY STANDARDS – RESULTS FROM A CASE STUDY.

Authors:  RALUCA BUNDUCHI.
 
       
         
  Abstract:  Standards in the area of information and communication technologies are claimed to bring a number of benefits for the organisations that adopt them. However, there is little research that addresses the factors that shape the implementation and use of standards at the level of individual organisations. This paper discusses the implementation of standards for clinical data messaging in the health sector in Scotland. The results of the case study show that technical factors play only a minor role in shaping the implementation process The characteristics of the organisational culture, and the fragmented structure of health organisations are found to hamper the implementation of standardised information systems. Local and generic knowledge at the level of the local implementation teams appear to facilitate the implementation and use of the standards.  
         
     
         
         
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