AMBIENTUM BIOETHICA BIOLOGIA CHEMIA DIGITALIA DRAMATICA EDUCATIO ARTIS GYMNAST. ENGINEERING EPHEMERIDES EUROPAEA GEOGRAPHIA GEOLOGIA HISTORIA HISTORIA ARTIUM INFORMATICA IURISPRUDENTIA MATHEMATICA MUSICA NEGOTIA OECONOMICA PHILOLOGIA PHILOSOPHIA PHYSICA POLITICA PSYCHOLOGIA-PAEDAGOGIA SOCIOLOGIA THEOLOGIA CATHOLICA THEOLOGIA CATHOLICA LATIN THEOLOGIA GR.-CATH. VARAD THEOLOGIA ORTHODOXA THEOLOGIA REF. TRANSYLVAN
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The STUDIA UNIVERSITATIS BABEŞ-BOLYAI issue article summary The summary of the selected article appears at the bottom of the page. In order to get back to the contents of the issue this article belongs to you have to access the link from the title. In order to see all the articles of the archive which have as author/co-author one of the authors mentioned below, you have to access the link from the author's name. |
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STUDIA NEGOTIA - Issue no. 2 / 2011 | |||||||
Article: |
PROCEDURAL MANAGEMENT IN SELF-GOVERNMENT. Authors: . |
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Abstract: This article introduces one of the modern approach to management of self-government – it is the process management in comparation with the functional management and its application´s possibilities in pratice. The self-government whose performance is not based on profit but on the budget and the disposable resources are not applied in the way of maximising the profits but it is focused on meeting the demands of the client – citizen and the self-government is influenced by the political, judicial and economical environment in which it works. The managerial processes decide about the allocation of disposable resources and their input into the processes and the revenues and expenditures are assessed by them. The level of citizens´satisfaction having a textual reflection rather than a numerical representation is highlighted. An efficient method to be applied is the benchmarking which compares the different coefficients of different organisations or self-governments within the same processes. Key words: process, transformation process, self-government, resources, procedural mapping. JEL classification: H70, H83, H89 |
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