The STUDIA UNIVERSITATIS BABEŞ-BOLYAI issue article summary

The summary of the selected article appears at the bottom of the page. In order to get back to the contents of the issue this article belongs to you have to access the link from the title. In order to see all the articles of the archive which have as author/co-author one of the authors mentioned below, you have to access the link from the author's name.

The knowledge of citizens’ attitudes, needs and interests seems to be a baseline of research analyses of public opinion and communication in public administration. Correct conclusions derived from such research can become a starting point for successful communication of institutions with communities. The article focuses on an empirical study of public opinion relating to the work of public administration, and of typical negative phenomena in communication of their representatives with the general public.

Key words: communication in public administration, social status, social interaction, communication of an institution, general public