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    STUDIA OECONOMICA - Issue no. 1 / 2005  
         
  Article:   TWO CONCEPTS AND THEIR INTERACTIONS: OPTIMUM QUALITY COSTS AND ZERO DEFECTS.

Authors:  CĂTĂLIN AFRĂSINEI.
 
       
         
  Abstract:  Two Concepts and Their Interactions: Optimum Quality Costs and Zero Defects. What is optimum quality? The article points out two concepts about how to reach an optimum quality. There are two different approaches: optimum quality means that level of quality where total cost of it reaches the lowest possible level or optimum quality means zero defects. A comparative description of them, their apparent differences can be seen in the following. Another idea presented here can be resumed like this: a program of continuous improvement does not necessarily introduce increased costs as the quality level approaches 100%.  
         
     
         
         
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